Terms & Conditions

These terms apply to orders placed with Factory Outlet at factoryoutlett.com. By placing an order you agree to them.

Orders

  • Your order is placed when you press Place order at checkout, and you receive an order number and confirmation email.
  • We may call or message you to confirm an order before sending it, and may cancel an order we cannot confirm.
  • If an item sells out before your order is confirmed, we will tell you and it will not be charged.

Prices and payment

  • Prices are in Pakistani rupees (PKR) and include taxes.
  • The delivery charge and any cash-on-delivery charge are shown at checkout before you order.
  • You pay in cash when your order is delivered.
  • Product photos show each item as accurately as we can; colours can look slightly different on different screens.

Delivery, returns and cancellations

Delivery is covered in our Shipping Policy, and returns, exchanges and cancellations in our Return & Refund Policy.

Your account

You sign in with a one-time code sent to your email. Keep access to that email safe; orders placed from your account are treated as yours.

Contact

Questions about these terms or an order? Message us on WhatsApp.